Meet The Team

Lisa Hadfield - Group Practice Manager & HCA

Lisa Hadfield

Group Practice Manager & HCA

Lisa has always worked in environments where offering excellent customer service and communication has been an essential part of her role. She worked in the hospitality sector and then as a Duty Manager in a Retirement Living complex. She really enjoyed going that extra mile to offer a personal service, taking time to talk to people and getting to know them.

“Having joined the team at the Hearing Centre, I’ve loved every minute of it. The care and services provided really make a positive difference to people’s lives. Seeing people arrive in discomfort or feeling frustrated with their hearing but then leaving us happy and relieved is a wonderful thing to be part of”.

Lisa started with us as Receptionist and enjoyed it so much that it enthused her to take her career further, going on to train as a Hearing Care Assistant and wax removal specialist. Lisa has recently been promoted to our Group Practise Manager.

“I am so happy to be part of a really lovely team of people who have a real desire and drive to offer an outstanding service to patients and be the best Hearing Centre in the areas we serve.”

Lisa is married and has two teenage children as well as a very soppy albeit slightly bonkers dog called Buddy.

Harry Orford - HAD / Audiologist

Harry Orford

HAD / Audiologist

After realising his passion for helping people, Harry decided to pursue a change in career and retrain as an audiologist at the age of 30. Following a return to college to complete his A‑levels, with full distinctions, he subsequently went on to complete a Batchelor’s degree in audiology at the University of Manchester and qualified in 2020.

Harry is a fully registered member of the Health and Care Professions Council (HCPC) and is qualified to provide hearing solutions and ear wax removal through both micro suction and irrigation. His focus on quality, both in patient care and hearing solutions, provides reassurance that his patients always receive the highest level of care.

When outside of the clinic he enjoys spending time with his three kids and fiancé, or perhaps passing some quiet time in front of his Xbox when the opportunity arises.

Lauren Reynard - HCA & Trainee Audiologist

Lauren Reynard

HCA & Trainee Audiologist

Lauren is a trainee audiologist and since 2021 has been a clinical ear care specialist and HCA.

Her background is supporting children and adults with a hearing loss within the community. Lauren is also a fully qualified British sign language translator at level 6.

Outside of work her passion is the performing arts.

Martyn Lamb - Trainee Audiologist

Martyn Lamb

Trainee Audiologist

Martyn began his journey within the industry around 8 years ago working for hearing aid manufacturer Starkey.

Having worked in several areas of the company, he has built up knowledge about hearing aids, and technical support for hearing aids.

His ambition was to move to a more patient facing role, leading to recruitment with The Hearing Centres in June 2023. In July 2023, he qualified as a Clinical Ear Care specialist.

Martyn, along with Brad and Lauren, is studying to become a Hearing Aid Dispenser at De Montford University; one of the leading Audiology institutions in the UK.

Make an appointment with us now and come and meet the team!

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